Our Story

Helping seniors embrace wellness as a way to live independently longer

ClearWellness is a proactive wellness and lifestyle management service that pairs seniors with Certified Health and Wellness Coaches. Together, they develop personalized plans to maintain independence and a better quality of life. By supporting holistic wellness, the service provides a greater sense of safety and security for seniors and their caregivers.

ClearWellness is a subsidiary of ClearCaptions, a leader in phone captioning services for those with hearing loss.

Our ClearCaptions roots

Our parent company, ClearCaptions, has been a leading provider of innovative call captioning services since 2011. These services for the hard-of-hearing have enabled more than 500,000 seniors to stay connected with friends and family, enhancing their quality of life in countless ways.

Leadership

All ClearWellness team members are fully committed to helping seniors live full, rich lives by extending their independence through human insight and innovative technology.

Melissa Rose

Director of Wellness Services

Garry Gallagher

National Account Executive

Gary Guiser

President & COO

Matthew Palmer

Director of Operations

Anissa Polverari

Director of Business Development & Administration

John Murphy

HIPAA Compliance Officer

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Melissa Rose

Director of Wellness Services

With over 18 years of experience as a Registered Nurse (RN) focused on complex care and senior medicine, Melissa Rose brings compassion and in-depth industry knowledge to ClearWellness’ services. Her career has centered on providing exceptional support, companionship, and building connections through technology-enabled care. At ClearWellness, she leads teams in developing personalized wellness plans tailored to each senior’s unique needs and goals. Melissa’s aim is to empower seniors to live more independent and fulfilling lives by combining technology with human interaction.

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Garry Gallagher

National Account Executive

With over 20 years of experience across sales and leadership roles, Gary Gallagher brings valuable expertise and skill to ClearWellness. His diverse track record of success includes working with startups as well as market leaders such as PointClickCare and WellSky. At these companies, Gallagher played an instrumental role in driving results and helping operators adopt disruptive technologies that enhanced safety, reduced liability, improved resident experiences, and boosted financial performance.

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Gary Guiser

President & COO

With 25 years of senior leadership experience, Gary brings extensive expertise in tech-enabled health and social care services to ClearWellness. His work focuses on delivering compassionate care solutions to seniors, caregivers, and disadvantaged populations while guiding companies through growth and transformation. As President & CEO of Confluence Health Services, he drove commercial development in value-based care, digital health, and diagnostics. Gary has held C-level roles in in-home health, virtual care management, and senior care, working with organizations like Care.com and the National Council on Aging. He has also collaborated with leading managed care brands such as United Healthcare and Centene to improve care access and promote independence for seniors and vulnerable populations. 

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Matthew Palmer

Director of Operations

With over 20 years of experience in consumer technology and telecommunications, Matthew Palmer brings extensive expertise in driving operational excellence to ClearWellness. His broad background spans multiple facets of organizational management, including regulatory compliance, supply chain, finance, human resources, and sales and operations planning (S&OP). At ClearWellness, he focuses on improving service delivery by implementing scalable solutions to foster greater connection and independence for seniors. Previously, as Director of Service Delivery for ZVRS, Matthew developed innovative telecommunication solutions for the deaf and hard of hearing community. His strengths in team building, process development, inventory management, contract negotiation, and data analysis support the ClearWellness mission to promote wellness, independence, and connection for seniors through technology-enabled care.

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Anissa Polverari

Director of Business Development & Administration

With over 30 years of experience in healthcare product management and client services, Anissa Polverari brings deep expertise in developing wellness solutions for Medicare Advantage, Medicaid, and Dual Eligible populations. Her career has focused on account management, product development, and successful implementation of high-impact wellness and risk adjustment programs. She has worked with private sector clients and federal agencies to ensure regulatory compliance, developing member-facing materials aligned with CMS guidelines. Her collaboration with quality assurance teams has helped secure key accreditations, including NCQA and URAC for wellness programs targeting senior populations. Anissa is dedicated to advancing accessible, high-quality care through strategic execution and thoughtful innovation.

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John Murphy

HIPAA Compliance Officer

With over 10 years of experience as a practicing lawyer in the healthcare space, John Murphy brings expertise in establishing regulatory compliance at ClearWellness. He previously served as a compliance investigator for the U.S. Department of Health and Human Services and as in-house counsel for Becton, Dickinson and Company, a Fortune 500 medical technology company. At ClearWellness, he focuses on ensuring that the organization adheres to legal regulations, internal policies, and ethical standards. In particular, he serves as the HIPAA Compliance Officer, responsible for training and awareness, compliant contracting, policies and procedures, and ensuring that safeguards are in place to protect members’ sensitive data. John is dedicated to advancing health and wellness by enabling safe and secure technologies and solutions.

Join us.

Make a difference in the lives of seniors and their families, every day.

In their own words

ClearWellness and ClearCaptions customers speak about the impact these services have made on their lives.